859-372-0940

Welcome to NKOL

Thank you for choosing NKOL we are excited to serve you in all your IT needs! 

 Here are  a few things you will need to know.

How to Get Support

 

Most people find the easiest way to contact us is to email service requests to [email protected] this will promptly open a ticket allowing any of our service team members to help you.

We also have a customer portal you can use, if you would like to use our customer portal please contact NKOL to ask for an account this will allow you to manage your open tickets including opening new ones.

And as always you can always call our main office to speak with our office manager if you prefer at 859-372-0940.

How to Check Email

Did you know you can check your mailbox from the web?  Check it anytime you like at: mail.nkol.net just use the username and password provided to you.  If you prefer to use an email client like Outlook you may do that as well or any mobile device or tablet.

Our most popular products and services!

Security Options

Desktop Antivirus and Security with Monitoring NKOL Monthly Computer PC Monitoring/Security Plan (our most popular one)
  • 24/7 computer health monitoring
  • Windows update automation
  • Third party program patching
  • Antivirus protection
  • Malware\Spyware\Phishing protection
  • Remote access built in for client use
  • Optional included content filtering
  • Automated scheduled maintenance
  • Guarantee virus protection (free removal or cleanup from any infections)
Desktop Antivirus and Security with Monitoring and Unlimited Support NKOL Monthly Computer PC Monitoring/Security/Support Plan
  • Unlimited phone, remote and onsite support (when necessary), business days, 8:30am to 5:00pm.
  • 24/7 computer health monitoring
  • Windows update automation
  • Third party program patching
  • Antivirus protection
  • Malware\Spyware\Phishing protection
  • Remote access built in for client use
  • Optional included content filtering
  • Automated scheduled maintenance
  • Guarantee virus protection (free removal or cleanup from any infections)
  • On-Site support limited to tri-state area
Desktop Antivirus and Security with Monitoring NKOL Monthly Server Monitoring/Security Plan
  • 24/7 computer health monitoring
  • Backup monitoring:Check logs for errors and verification logs
  • Hard drive monitoring: Space left on disk and disk health
  • Windows update automation
  • Third party program patching
  • Antivirus protection
  • Malware\Spyware\Phishing protection
  • Remote access built in for client use
  • Automated scheduled maintenance
  • Guarantee virus protection (free removal or cleanup from any infections)
Desktop Antivirus and Security with Monitoring NKOL Monthly Server Monitoring/Security Plan
  • Unlimited phone, remote and onsite support (when necessary), business days, 8:30am to 5:00pm.
  • 24/7 computer health monitoring
  • Backup monitoring:Check logs for errors and verification logs
  • Hard drive monitoring: Space left on disk and disk health
  • Windows update automation
  • Third party program patching
  • Antivirus protection
  • Malware\Spyware\Phishing protection
  • Remote access built in for client use
  • Automated scheduled maintenance
  • Guarantee virus protection (free removal or cleanup from any infections)
  • On-Site support limited to tri-state area

Email

Office 365 Exchange Online (our most popular one)
  • 50GB Exchange Enabled Mailbox
Office 365 Business Essentials
  • 50GB Exchange Enabled Mailbox
  • 1TB OneDrive
  • 1TB SharePoint
  • Skype for Business
Office 365 Business Premium
  • 50GB Exchange Enabled Mailbox
  • 1TB OneDrive
  • 1TB SharePoint
  • Skype for Business
  • Office suite (Includes the latest Office apps for your PC and Mac)
Azure AD (can be added to Business Essentials or Premium)
  • Azure AD

Backup Options

NKOL Unlimited Backup (Servers)
  • Unlimited offsite backup storage for network files and shares
  • Runs continuously to get backups as soon after changes are made
NKOL Unlimited Backup (Desktops)
  • Unlimited offsite backup storage for all relevant files on a computer
  • Runs continuously to get backups as soon after changes are made
NKOL Unlimited Documents Backup (Desktops)
  • Add to any existing monthly security package
  • Unlimited Document Backup

 

Please click here to see what file types are included.

**this product does not backup any pictures, videos or any other files not specifically listed above